Support

I lost my recovery code. Can I get my account back?

Your recovery code is the only way to restore your anonymous account on another device, and we store only a hashed version of it — we cannot recover or reset it for you. It is shown once, when you issue it, so keep it somewhere safe. If you still have the device you're signed in on, you can issue a recovery code under the Traveler tab (Archive); issuing a new code replaces any previous one.

How do I delete my account?

Open the Traveler tab and choose "End the journey" at the bottom. You can keep or erase your logs. Either way, your private and friends-only logs, name, likes, saves, friends, and settings are deleted. Public logs that other people have already observed remain, but are unlinked from you (anonymized); you can also choose to delete the comments you wrote.

How do I report something?

Every log and comment has a report action on its card. Choose a reason, and we review reported content within 24 hours. You can also block the author so you no longer see each other's content.

How do I change the language?

Open the Traveler tab and choose the language setting to switch between Korean and English.

Can I export my data?

Yes. Open the Traveler tab, then Archive, to download your logs as a CSV file. This is a copy of your logs to keep outside the app; it is not an account backup and cannot restore your account.